Governance & Appeals

Veteran‑led. Transparent decisions. Written reasons. Independent appeals.

Board Structure

  • 5–7 Veteran directors; staggered 2‑year terms
  • Independent audit & ethics committee
  • Annual conflict‑of‑interest disclosures (published)

Decision Policy

  • Peer review panel of 3 Veterans per case
  • Written rationale for each outcome
  • Time targets: 5 business days for review

Appeals Process

  1. Submit appeal with new or clarifying info
  2. Independent panel (not the first reviewers)
  3. Decision within 10 business days
  4. Written outcome & next‑step plan
Download Appeal Template

Code of Conduct

No harassment, discrimination, or retaliation. Violations result in removal and report to authorities when required.

Read Policy (PDF)